Emergency Services in Saudi Arabia 2026
If you are a Filipino in Saudi Arabia facing an emergency, the Philippine Embassy and Consulate provide 24/7 assistance. This includes lost passports, arrest, hospital, OWWA shelter for runaway domestic workers, and Kafala dispute mediation.
Emergency Contacts
Embassy Riyadh:
+966 11 482 3559
+966 11 482 3559
Consulate Jeddah:
+966 2 665 2107
+966 2 665 2107
Saudi Emergency:
Unified: 911 | Police: 999
Unified: 911 | Police: 999
Emergency Assistance Available
Lost/Stolen Passport
- File police report (911 or nearest station)
- Contact embassy with police report
- Emergency Travel Document: SAR 40, issued within 1-3 days
Arrest or Detention
- Right to consular access
- Embassy visits to detained Filipinos
- Legal representation referrals
- Family notification
Medical Emergency
- Hospital visits by consular staff
- OWWA medical claims (up to PHP 50,000)
- Medical evacuation coordination
Death Abroad
- Documentation and death certificate
- Repatriation of remains
- OWWA death benefit (PHP 200,000)
- Insurance claim assistance
OWWA Shelter for Distressed OFWs
The embassy maintains shelters in Riyadh and Jeddah for distressed Filipino workers, especially domestic workers (Household Service Workers) who have escaped abusive employers:
Shelter Services
- Temporary accommodation and meals
- Counselling and welfare support
- Legal assistance and case filing
- Repatriation when ready
- POLO mediation with employers
Kafala System Issues
- Sponsor/employer disputes
- Salary non-payment
- Passport confiscation (illegal in Saudi Arabia)
- Physical or verbal abuse
- Contract substitution
- Forced labour or trafficking
Your employer cannot hold your passport. Under Saudi law, passport confiscation is illegal. If your employer refuses to return your passport, contact POLO immediately.
FAQ
Contact the embassy immediately at +966 11 482 3559 (Riyadh) or +966 2 665 2107 (Jeddah). You can also call Saudi police at 911. The embassy maintains shelters for distressed workers and provides legal assistance, repatriation, and welfare support.
Yes. POLO offices in Riyadh, Jeddah, and Al Khobar mediate labour disputes. If mediation fails, POLO can assist you in filing a case with the Saudi Labour Court. There is no charge for this service.